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Reachdesk Reviews

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Overall Rating

5.0
9 Reviews
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About Reachdesk

Reachdesk.com specializes in hyper-personalized gifting and direct mail services. Their platform is designed to help businesses generate pipeline, accelerate deals, and create exceptional customer experiences through personalized gifts. They offer AI-powered personalization to deliver impactful moments to prospects, customers, and employees. The service includes Reachdesk AI for marketing, Reachdesk Insights for data-driven strategies, and Reachdesk Brand Guarantees to ensure return on investment. Additionally, they provide integrations with marketing, sales, and CRM tools, and have a global infrastructure for inventory and warehousing.

Reachdesk Pros & Cons

Pros of Reachdesk:

  • Hyper-Personalized Gifting: Enables sending personalized gifts to prospects, customers, and employees, enhancing engagement and relationships.
  • Global Reach: Supports international gifting, allowing campaigns to reach over 165 countries.
  • Integration: Seamlessly integrates with tools like Salesforce, Outreach, and core HR systems, streamlining workflows.
  • Automation: Automates the gifting process, reducing manual effort and administrative burden.
  • Data-Driven Strategies: Provides insights and analytics to track and optimize gifting campaigns in real-time.
  • ROI Measurement: Measures and guarantees the return on investment for gifting efforts, ensuring budget efficiency.
  • Local Sourcing: Sources gifts from local suppliers, ensuring cultural relevance and reducing shipping times.
  • Scalability: Suitable for businesses of all sizes, from small startups to large enterprises.
  • Enhanced Customer Experience: Creates memorable and impactful experiences for prospects and customers at every step of their journey.

Cons of Reachdesk:

  • Clunky Campaigns: Some users have reported experiencing clunky campaign management.
  • Unintuitive Interface: The interface has been described as unintuitive by some users.
  • Bad Warehousing: There have been reports of poor warehousing experiences.
  • Complex Projects: Some users have mentioned that the platform can make projects more complex than necessary, leading to wasted time.

These pros and cons should be considered in the context of your specific business needs and objectives when evaluating Reachdesk as a potential tool for your corporate gifting and engagement strategies.

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Reachdesk Customer Reviews (9)

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Feb 14, 2023
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Reachdesk Customer’s Q&A

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Reachdesk Features and Benefits

Key Features and Benefits of Reachdesk.com:

  1. Hyper-Personalized Gifting: Enables sending personalized gifts to prospects, customers, and employees, enhancing engagement and relationships.
  2. Global Reach: Supports international gifting, allowing campaigns to reach over 165 countries.
  3. Integration: Seamlessly integrates with tools like Salesforce, Outreach, and core HR systems, streamlining workflows.
  4. Automation: Automates the gifting process, reducing manual effort and administrative burden.
  5. Data-Driven Strategies: Provides insights and analytics to track and optimize gifting campaigns in real-time.
  6. ROI Measurement: Measures and guarantees the return on investment for gifting efforts, ensuring budget efficiency.
  7. Local Sourcing: Sources gifts from local suppliers, ensuring cultural relevance and reducing shipping times.
  8. No Markup on Marketplace Items: Charges only for redeemed eGift cards, making it cost-effective.
  9. Scalability: Suitable for businesses of all sizes, from small startups to large enterprises.
  10. Enhanced Customer Experience: Creates memorable and impactful experiences for prospects and customers at every step of their journey.

Reachdesk Pricing

Reachdesk.com offers custom pricing for its corporate gifting platform. There are three main pricing plans: Business, Company, and Enterprise.

  • Business Plan: $20,000 annually, includes 3 user licenses, and 1,500 annual gift sends, limited to North America. Additional users can be added for $35 per month each.
  • Company Plan: $35,000 annually, includes 5 user licenses, and 4,000 annual gift sends, also limited to North America. Additional users can be added for $30 per month each.
  • Enterprise Plan: $50,000 annually, includes 10 user licenses, and 10,000 annual gift sends, with international capabilities. Additional users can be added for $25 per month each.

For specific pricing details, it is recommended to speak with the sales team.

About Reachdesk.com Payment Method?

Reachdesk.com allows adding credit to company, team, or user wallets. The process involves selecting the wallet type, specifying the amount and currency, and choosing a billing entity. Payment can be made via credit card or bank transfer. Once the invoice is paid, a confirmation email is sent, and the funds become available in the Reachdesk account. For specific requirements or alternative methods, contacting their finance department is recommended. Plans to enable direct top-up via credit card are in progress.

Reachdesk FAQs

FAQ

Reachdesk Alternatives

Top 10 Reachdesk.com Alternatives:

  1. Sendoso: Known for integrating digital and physical sending strategies into revenue programs.
  2. Alyce by Sendoso: Specializes in personalized gifts for prospects, customers, and employees.
  3. Postal: An intelligent gifting platform that automates direct mail and manages branded company swag.
  4. PFL Direct Mail Platform: Delivers impactful direct mail that is data-driven and personalized.
  5. Printfection: Focuses on managing and distributing branded merchandise.
  6. Iterable: A growth marketing and user engagement platform supporting various marketing campaigns.
  7. Lob: Provides direct mail automation and address verification services.
  8. Snappy: A gifting platform designed to support B2B marketing and account-based marketing.
  9. Outreach: A sales engagement platform that helps drive efficient sales processes.
  10. 6sense: An account engagement platform that uses AI to predict and engage with potential customers.
FAQ

What kind of analytics and reporting does Reachdesk provide?

Reachdesk provides detailed analytics and reporting to help businesses measure the effectiveness of their campaigns and make data-driven decisions.
FAQ

What is Reachdesk's policy on returns and refunds?

Reachdesk's policy on returns and refunds may vary depending on the product or service purchased. Customers should contact Reachdesk's customer support for more information.
FAQ

Does Reachdesk offer any warranties?

Reachdesk may offer warranties for some of their products or services. Customers should check the product or service description for details.
FAQ

What payment methods does Reachdesk accept?

eachdesk accepts various payment methods, including credit cards and PayPal.
FAQ

Do you have any examples of successful campaigns using Reachdesk?

Several successful campaigns have been conducted using Reachdesk, showcasing the platform's effectiveness. For instance, Prophet focused on employee appreciation with global gifting campaigns, while Thales drove its pipeline with creative campaigns. Lacework accelerated deal closures through direct mail, and CoachHub increased enterprise account meetings via gifting. Cognism exceeded expectations with a compelling campaign. Moreover, Mapp achieved a 10x ROI on gifting campaigns, LeagueApps doubled its direct mail pipeline, and SIA built deeper customer relationships. These examples highlight the diverse applications and success stories facilitated by Reachdesk's services.

FAQ

About Reachdesk.com Prices and Cost?

Reachdesk.com offers a custom pricing model that varies depending on the user-headcount. For a company with a headcount of 200, the annual pricing ranges from $19,400 to $33,200. If the headcount increases to 1,000, the subscription price can go up to between $23,800 and $41,600 annually. The pricing structure is based on the number of gifts one can send annually as well as other features, and there are different plans available such as Business, Company, and Enterprise.

FAQ

About Reachdesk.com Popular Products and Services?

Reachdesk.com is renowned for its AI-powered gifting platform, which is considered the world's #1 global corporate gifting platform built for revenue success. Among their popular services, Reachdesk AI stands out for marketing, allowing users to get noticed through AI-powered personalization and deliver impactful moments. Reachdesk Insights is another key service, enabling the creation of data-driven strategies that generate revenue by tracking the results of gifting strategies in real time. Additionally, the Reachdesk Brand Guarantees offer an ROI guarantee, ensuring the effectiveness of gifting efforts. The platform also provides professional services, including white-glove offerings, and supports integrations with marketing, sales, and CRM tools.

FAQ

Reachdesk.com Return Policy?

Reachdesk.com has a comprehensive shipping policy that ensures global delivery through a network of warehouses and local vendors to over 160 countries. They have warehouses in the USA, Australia, Canada, the UK, and Ireland, which helps in making shipping fast, cost-effective, and sustainable. As for the return policy, specific details are not provided, but for event shipments, there is a process to arrange collections by contacting their support with the required information. Customers are responsible for any import tariffs and customs fees incurred during shipping. For any returns or shipping-related queries, reaching out to their support team is advisable.

FAQ

What types of gifts can I send using Reachdesk?

Through Reachdesk, a variety of gifts can be sent to cater to different preferences and occasions. The platform offers a global marketplace where one can choose from a wide range of items including fresh treats, personalizable swag, luxury gift baskets, pampering kits, and DIY kits. Additionally, there are over 4,000 eGift cards available for favorite brands across 160 countries, ensuring that the gift is both thoughtful and relevant to the recipient's location. For a more personal touch, gifts can be customized with the sender's own logo and colors, enhancing the brand experience for the recipient. Moreover, Reachdesk allows for sending ad-hoc gifts and bundles for special occasions or as bulk sends to groups or the entire workforce, making it a versatile tool for corporate gifting.

FAQ

Can you provide examples of successful campaigns using Reachdesk?

Several companies have leveraged Reachdesk to drive significant results through their campaigns. For instance, Prophet focused on employee appreciation with global gifting campaigns, while Thales enhanced its pipeline with creative campaigns. Lacework accelerated deal closures and boosted its pipeline using direct mail, and CoachHub increased meetings with enterprise accounts through strategic gifting. Cognism exceeded expectations with a campaign that was likened to a page-turner, engaging recipients effectively. Other notable successes include Mapp, achieving a 10x ROI on gifting campaigns, and LeagueApps, which doubled its direct mail pipeline. Divvy utilized gifting to boost brand awareness and incentivize customers, while Zappi brought its global team together through gifting. SIA and Similarweb built deeper customer relationships and increased sales velocity, respectively. Lastly, Leadfeeder overcame digital fatigue with its innovative campaign approach.

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